Tribal Chat is an AI assistant that answers from your own knowledge base, captures leads, and lets your team step in when a person is needed. We build it from your website and documents, test it on real customer questions, and keep it tuned every month. You approve what it can say.
Founding rate for our first 10 businesses: $197 a month, locked for 12 months. Regular $297.
The same assistant answering questions in the corner of this page. What is included: 3 operator seats, 5 concurrent chat slots, 1,000 conversations a month, 100 knowledge base documents, 500 MB of knowledge base storage, lead capture, Meta channels, and proactive chat. That covers most owner-led businesses with room to spare.
Your website and your documents, up to 100 documents and 500 MB. It answers what customers actually ask, in your tone, from what you have given it.
Captures visitor details so your team can follow up, and starts the conversation proactively on the pages where it earns its place.
The same assistant on your website and your Meta channels (Facebook and Instagram), with one knowledge base behind all of them.
Three operator seats and five concurrent chat slots, so your team can step into any live conversation. The assistant handles the repetitive questions; your people handle the ones that need a person.
We build it, test it, and keep it tuned. Your team approves every answer. Founding rate for our first 10 businesses.
Live in 10 business days from your kickoff call, or your setup fee comes back. Monthly plan is month to month. Cancel with 30 days notice.
We build a free test page from your public website so you can see it answer your own questions. If it fits, a short kickoff call starts the 10-day clock.
You give us access to add one script to your site, plus the documents and policies you want it to answer from (up to 100 documents).
We build the knowledge base, set the rules and tone, configure lead capture, proactive chat, and your Meta channels, and run it against the questions your customers actually ask.
It goes live, your team gets a short training session on the operator seats, and every month you get the list of questions it could not answer, with the updates already made.
Yes. The assistant on this site is the same platform we install for you, configured the same way.
No. Every After-Hours Front Desk is built, tested, and kept tuned by us. The monthly fee covers the software and the monthly review: the questions it could not answer, updated for you.
After-Hours Front Desk is live within 10 business days of your kickoff call, or your setup fee comes back. Front Desk + Growth Plan takes about two weeks and ends in a working session on the plan.
Access to add a script to your website, the documents you want it to answer from (PDFs, exported Google Docs, policies; up to 100 documents and 500 MB), and, if you want them connected, admin access to your Facebook and Instagram pages.
It is the founding rate for our first 10 businesses, locked for 12 months from the day you start. The regular rate is $297. Prices are in USD; GST applies for Canadian clients.
The monthly fee is month to month; cancel with 30 days notice. If you are not live within 10 business days of your kickoff call, your setup fee comes back.
Tribal, at hello@tribalinteractive.com. We answer within one business day.
The software: 3 operator seats, 5 concurrent chat slots, 1,000 conversations a month, 100 knowledge base documents, 500 MB of knowledge base storage, lead capture, Meta channels (Facebook and Instagram), and proactive chat. Plus the service: every month, a list of the questions it could not answer, and the updates made for you. If you outgrow those limits, tell us and we will size the next tier with you.
Tribal Chat is a product, not a consulting engagement. Consulting still starts with the $5,000 Quick Win Audit. If the Growth Plan analysis shows a bigger bottleneck than chat, that is where the audit comes in.
Tell us where the work runs through you. We'll find the bottleneck, quantify the ROI, and tell you honestly whether automation will pay off.